AI Customer Support
Launch Smarter Support With AI That Works 24/7
From chatbots to voice assistants, we map your support flow, automate replies, and optimize every interaction—so your team can scale without sacrificing service.
Get My Free AI AuditAI Strategies That Drive Results for Small Businesses
See what Hotlist AI customers have achieved with our AI & Automation Strategies:
Scale Your Customer Support with AI Automation
Hotlist AI delivers 24/7 customer care through chatbots, phone agents, automated FAQs, and ticketing—so your business helps every client instantly, any time, without extra staff.
AI Chatbots
Answer common questions and guide customers 24/7, right from your website or app.
AI Phone Agents
Handle phone inquiries, route calls, and resolve issues—no more missed messages.
Automated FAQ & Self-Service
Customers solve their own issues quickly with always-on self-service flows.
Smart Ticketing
Instantly create, assign, and track support tickets for the cases bots can't handle.
Proactive Alerts
Automatically follow up with customers or flag team members when attention is needed.
Live Reporting & Insights
See trends, satisfaction, and ticket resolution at a glance—so you can keep improving.
Pricing
Transparent Pricing. No Retainers. Built to Scale with You.
Whether you're testing AI or going all-in, Hotlist AI has a clear, ROI-backed plan to match your goals.
AI Accelerator
Perfect for small teams testing the waters
$3,500
- ✔ 2–3 focused automations
- ✔ Workflow audit (1 dept)
- ✔ ROI dashboard
- ✔ 30-day Slack/email support
Growth Autopilot
Our core plan for scaling SMBs
$7,500
- ✔ Full workflow audit
- ✔ 6–8 custom automations
- ✔ AI chatbot (site or phone)
- ✔ Branded nurture/review flows
- ✔ Monthly reports & Slack support
VIP Chief of Staff
Everything off your plate—done right
$15,000+
- ✔ Unlimited automations
- ✔ Concierge + 24/7 support
- ✔ AI agents + CRM/phone integrations
- ✔ Custom dashboards + workshops
On a budget?
Try our $1,950 AI Jumpstart Session — get an AI audit and 2 custom automations, delivered in 2 weeks, one flat fee, no strings attached. If you love it, you can upgrade anytime.
Referral perks, payment plans, and a free discovery call always included.
WORKING WITH HOTLIST AI
What to Expect When You Work With Us
When you hire Hotlist AI, you’re not getting another consultant—you’re getting a real partner who takes busywork off your plate for good. We dig into your business, spot what’s slowing you down, and build automations that give you your time (and your sanity) back. Clients see faster follow-up, fewer dropped balls, and hours saved every week—so you can finally grow without feeling buried.
OUR CUSTOMER SUPPORT PROCESS
How We Launch Your AI-Powered Support
Quick Support Audit
We map your current support flow, top pain points, and where customers get stuck—so we know exactly what to automate first.
Design Your AI Support
Our team builds chatbot scripts, voice bot flows, and FAQ logic tailored to your brand, policies, and ticketing system.
Launch & Integrate
We connect chat, phone, and ticketing platforms, fully test all flows, and get you live—usually in under 2 weeks.
Monitor & Optimize
We track every conversation, resolve issues, and tune scripts—so your AI support keeps getting smarter and your CSAT goes up.
AI CUSTOMER SUPPORT BENEFITS
Why Invest in 24/7 AI Customer Support?
Manual support is slow, expensive, and hard to scale. AI-powered chatbots, phone agents, and self-service flows let you resolve more issues—faster, cheaper, and without burning out your team. Here’s how they compare:
| Aspect | AI Support | Manual Support |
|---|---|---|
| Response Time | Instant, 24/7—no wait, no hold music | Limited hours, slow responses, long waits |
| Scalability | Handles unlimited tickets and calls at once | More demand means more hires (or longer queues) |
| Accuracy | Consistent answers, no off-days, fewer mistakes | Human errors, missed notes, inconsistent info |
| Cost | Lower labor costs, more coverage, less burnout | High staff cost, overtime, team turnover |
| Customer Experience | Self-serve options, faster resolutions, happier clients | Frustration, repeat contacts, slow follow-up |
Response Time
AI: Instant, 24/7—no wait, no hold music
Manual: Limited hours, slow responses, long waits
Scalability
AI: Handles unlimited tickets and calls at once
Manual: More demand means more hires (or longer queues)
Accuracy
AI: Consistent answers, no off-days, fewer mistakes
Manual: Human errors, missed notes, inconsistent info
Cost
AI: Lower labor costs, more coverage, less burnout
Manual: High staff cost, overtime, team turnover
Customer Experience
AI: Self-serve options, faster resolutions, happier clients
Manual: Frustration, repeat contacts, slow follow-up
AI CUSTOMER SUPPORT FAQ
Questions About 24/7 AI Support & Chatbots
Wondering if AI support is right for your business? Here’s what founders and service teams ask before they automate customer care with Hotlist AI.
What can AI customer support actually do?
AI support can answer common questions, resolve basic issues, route calls, create tickets, and even follow up—automatically and instantly, any time of day.
Will my customers know they're talking to a bot?
Our chatbots and phone agents are designed to feel natural and helpful. For complex issues, bots hand off to your human team with context—so clients get answers, not friction.
How does Hotlist AI integrate with my current tools?
We connect with all major helpdesk, CRM, ticketing, and phone platforms—plus build custom integrations for your unique stack.
Is AI support secure and privacy-compliant?
Yes. Hotlist AI is built to handle sensitive data, with strict privacy controls and HIPAA/GDPR-ready options for healthcare, finance, and more.
What does setup and training look like?
We do the heavy lifting: script design, platform connection, FAQ/ticket mapping, and live testing. Training for your team is fast, and our support is ongoing.
Will my team still have jobs?
100%. AI handles the repetitive, high-volume questions—freeing up your people to focus on clients who need real attention. It’s about scaling, not replacing.
How much does AI support cost?
Projects start at $1,950 for an audit and core setup, with scalable packages for every business size. Just ask for a custom quote—we’ll scope it for your needs and ROI.
Where is Hotlist AI based, and who do you support?
We’re Dallas-based but serve U.S. and global service brands—from med spas and e-comm shops to agencies, clinics, and home services. If you need instant support, we’re your people.
REAL RESULTS
REAL APPOINTMENTS
I own a home services company, so I’m always bouncing between jobs and tracking down leads. Johnny set up some automations for follow-ups and review requests, and it actually works.
I used to think AI was just for tech companies. Johnny showed me how to use it in my med spa to book appointments and respond to DMs—and now we’re saving hours every week.
Johnny mapped out exactly what to automate. Now the backend stuff just runs without me and I actually have time to grow my businesses.
Johnny built AI workflows to automate our interview scheduling. Now we leave work on time and nothing falls through the cracks.
Johnny set up automations that follow up with my leads while I’m with clients. I actually get to enjoy dinner with my family again.
We automated our billing, parent follow-ups, and staff alerts. It’s like having a second admin that works 24/7.
